Legal
Privacy Policy
Last updated: 12 April 2026
1. Introduction
TamaChain Digital ("TamaChain Digital", "we", "us" or "our") is an institutional asset management firm providing investment and operational solutions for professional clients, including digital asset custody, trading and collateral services. This Privacy Policy explains how we collect, use, share and protect information in connection with our website and the services we provide to institutional clients and their authorised representatives.
This policy is addressed to institutional clients, their representatives and professional counterparties. It is not directed at retail consumers, and we do not knowingly collect personal information from retail consumers through this website.
2. Information We Collect
We collect information in the following categories:
- Information you provide. Business contact details such as name, role, organisation, email address and telephone number, together with the content of enquiries or correspondence you submit to us.
- Information collected automatically. Technical information such as IP address, device and browser type, pages viewed, referring pages and general usage data collected through cookies and similar technologies.
- Information provided in the course of our services. Where we onboard or serve an institutional client, we may receive corporate details and authorised-signatory information required for due diligence, onboarding and regulatory compliance.
3. How We Use Information
We use information for the following purposes:
- Responding to enquiries and providing information about our services.
- Establishing, operating and administering client relationships and engagements.
- Verifying identity and meeting legal, regulatory and compliance obligations, including anti-money laundering and sanctions requirements.
- Maintaining the security and integrity of our website, systems and services, and detecting and preventing fraud or misuse.
- Improving our website and understanding how it is used.
- Communicating with clients and their representatives in connection with our services.
4. Information Sharing
We do not sell personal information. We may share information with the following parties, where necessary and subject to appropriate safeguards:
- Service providers and processors that support our operations, such as technology, hosting and professional service providers, under contractual confidentiality and data protection obligations.
- Professional advisers, including legal, audit and compliance advisers.
- Regulators, courts, law enforcement or other authorities where required or permitted by applicable law.
- Other members of the TamaChain group, for the purposes described in this policy.
Where information is transferred across borders, we take steps to ensure it remains protected in accordance with applicable law and our contractual commitments.
5. Data Security
We maintain administrative, technical and physical safeguards designed to protect information against unauthorised access, disclosure, alteration or destruction. These measures include access controls based on the principle of least privilege, encryption of data in transit, monitoring, and defined incident response procedures.
While we apply safeguards appropriate to the sensitivity of the information we handle, no method of transmission or storage is entirely without risk, and we cannot guarantee absolute security.
6. Data Retention
We retain information for as long as necessary to fulfil the purposes described in this policy, to maintain our client relationships, and to comply with legal, regulatory and record-keeping obligations applicable to our business. When information is no longer required, we delete it or render it anonymous in accordance with our retention practices.
7. Your Rights
Depending on the applicable jurisdiction, you may have the right to:
- Request access to the information we hold about you.
- Request correction of information that is inaccurate or incomplete.
- Request deletion of information, subject to applicable legal and regulatory requirements.
- Request restriction of, or object to, certain processing.
- Request portability of information you have provided.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a relevant supervisory authority.
Institutional clients may exercise these rights through their primary relationship contact. To make a request, please use the contact details below. We may need to verify your identity before responding, and certain rights may be subject to limitations imposed by applicable law.
8. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at: